Service Coordinator

This is a fantastic opportunity to join a well-established rapidly growing HVAC contractor as a service coordinator, my client has some very prestigious contracts in the city of London and is excited to continue growing the team, they have a 5 year plan which is to triple there turnover which is certainly achievable, this will mean opportunities/growth for the right candidate as they do often promote within.

Service Coordinator

Watford, London

£25,000-£30,000 per annum (experience dependant)

Pension, 20 days holiday, free parking

The Role

This is a role for somebody who is self-motivated, organised, experienced in customer services and confident working in a busy office environment. You will be working in a team with other coordinators where there will be training provided if needed. In this position you will be contacting clients finding out their issues and  arranging scheduled maintenance, you will also be organising the workload and then arranging the engineers accordingly.

Duties will include:

• Liaising with customers through a range of methods including telephone and email
• Scheduling a team of engineers
• Invoicing completed jobs
• Resolving account queries
• Processing various enquiries through to quotation and invoicing
• Ordering spare parts where required
• Working to KPIs and SLAs

In return

In return my client Is offering a fantastic salary and also a fantastic opportunity for growth within the business.

If you are interested in this position please apply by sending your cv to liam@serlimited.com.