Customer Service Administrator
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| Job Type | Permanent Full Time |
| Location | Ledbury |
| Area | Herefordshire, England |
| Sector | 42,44 |
| Salary | £18,000 - 20,319 per year + Private Pension & Life Insurance |
| Currency | gbp |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | VAC-45412 |
| Job Views | 88 |
- Description
Customer Service Administrator
£18,00 - 20,319
Ledbury
Monday – Friday (8:30 – 17:00)
Our client is offering a salary reflecting experience including OT when needed, with 25 days holiday + Bank, pension up to 8%, 6x life insurance, EAP program, bonus scheme, group income protection, Christmas vouchers, Amcor awards vouchers, free parking, training programs and cycle to work scheme.
Our client was founded in 1860 and has one of the largest packaging companies in the world. The company itself develops and produces flexible, paper, ready-made solution packaging and more. This is a great opportunity to work for a fast-paced packaging company who provides continuous career growth for their employees.
The ideal candidate will be able to assist the Customer service executives on a daily basis and maintain the Customers’ requirements from receipt of order, conception of artwork, production planning and through to delivery of finished goods.
Roles & Responsibilities
- Processing requests and orders within the SAP system and NAD database
- To manage the daily Customer requirements and process delivery information onto SAP.
- Managing finished goods stock levels and Aged stocks, utilising forecasts and order history.
- Working closely with the Customer service specialist/planning/ PDM and purchasing team.
- Support customers and customer service team by providing daily/weekly/monthly stock reports as required.
- Managing day to day paperwork and uploading important document information as and when required.
Skills Required
- 3+ years’ experience in an office environment
- Proficient knowledge of packaging, manufacturing, or industrial industry
- Ability to work with all levels of company staff
- Microsoft Word, Excel
- Outlook Email or similar system
- Use of a CRM system
- Use of Sage, SAP, or similar accounts package – desirable but not essential
If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on 01254781300 or email a copy of your current CV to sean@serlimited.com
