Intercom Sales Manager

Sales Manager

London/Manchester/Liverpool

£50,000

Commission, Company Car, 25 Days Holiday plus bank holidays, Pension, Death in Service, Group Income Protection and much more.

I am currently looking for an experienced Sales Manager with a Project and Technical background to join our dynamic team. We are an industry leader in the design and manufacture of professional intercom solutions, with over 40 years’ experience in the market. From systems used for smaller in-house productions to the Advanced Digital Audio Matrix (ADAM) systems used to coordinate major network broadcasts of the world’s largest events, We are dedicated to innovating the future of global communications.

The role:

• · Actively manage customer structure in the region (customer pyramid)
• · Ensure sales targets by increasing share of wallet with existing customers and in existing business  identifying additional business opportunities (e.g. cross-selling) or developing potential new ones in the region
• · Conduct regular customer visits and establish close relationship with customers in the region
• · Implement customer strategy for local branch offices of major (key) account customers and support
• · Negotiate terms and conditions within authorization scheme for accounts in the region
• · Take over local business development activities in the region to support local customer base (if not covered by dedicated ST/SEM-SBV)
• · Work closely with MKA, MKC, MKP to ensure that local projects are covered properly in all stages
• · Provide feedback on market trends, customer/end-user needs and support collection of competitor information (portfolio as well as industries)
• · Insert customer related data such as account information, activities, opportunities regularly into CRM and make use of available CRM data and reports to follow-up; Make active use also of other specific sales IT tools (SAP, etc.)
• · Timely inform supply chain on extraordinary demand (e.g. special sales initiatives, big projects) which is not covered by regular forecast
• · Support cross-border opportunities
• · Translate end-user requirements into a technical solution
• · Create technical concepts, system designs for dedicated product solutions and projects
• · Assist end-users with troubleshooting and upgrades throughout the life of the system (level 1 support)
• · Support final installation and commissioning phase
• · Proactively drive projects in the sales phase within the customer Journey
• · Explaining concepts to end-users, influencers and system Integrators on site, at local fairs and international tradeshows
• · Organize, host and conduct trainings for customers locally
• · Provide guidance and support to MKA, MKP to create training material

Skills and Experience Required:

• · Strong customer focus
• · Teamplayer with strong hunting mindset and motivation  
• · Sales experience in Critical Communications or Broadcast markets
• · Bachelor’s degree in technical domain combined with experience in the field related to professional communications
• · Specific product knowledge of Intercom Solutions and experience is an advantage
• · Strong communication skills, both written and verbal in fluent English
• · Negotiation and presentation skills
• · Analytical competency and PC skills
• · Ability to plan, organize and follow through/implement activities to achieve timely, accurate results, focusing on key priorities and effectively juggling multiple projects
• · Ability to identify problems and root causes, being creative in problem solving, listening to all input, examining all possibilities and remaining open minded
• · Trustworthy and credible

In return:

Do you have the skills and experience required? The we want to hear from you. We offer a healthy basic salary of £50,000 plus commission, car, pension and much more. Please apply with your CV or contact Jamie Kennedy at SER Limited.