Installation Manager
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Job Type | Permanent Full Time |
Location | Harrogate |
Area | Yorkshire, England |
Sector | I.TTelecommunications |
Salary | £35k - 45k per year |
Currency | gbp |
Start Date | ASAP |
Advertiser | remoteapi |
Job Ref | 53470 |
Job Views | 63 |
- Description
We are an established MSP with a strong background in Voice, VOIP and IT & Data. We pride ourselves on providing excellent customer support and having strong customer retention.
There is now a requirement for an Installation Manager to join the team in our Harrogate office!
Installations Manager
£35,000-£45,000 DOE
25 days holiday + banks
4 days in Harrogate office
Responsibilities:
- To manage field service team (circa 20 strong) scheduling to undertake installations within the KPIs set and agreed with the Professional Services Director.
-Managing a team of 3 internal engineers/coordinators, with the view of growing and developing the team
- Co-ordinate a team of installation engineers and contract resources as required for the effective and efficient running of the department.
- Provide accurate, regular and timely management information on customer records, completed installations and service tasks
- Meet all the KPIs, targets, deadlines and objectives as set and agreed with the Director of Professional Services
- Set and communicate targets with the engineer coordination team
Experience required:
-People management experience
-Background in cabling, hosted telephony, PBX, CCTV and Leased Lines.-Good commercial understanding around costing for engineers time, agreeing costs and resolving issues with customers and engineers when they arise.
Get in touch with Beth to find out more on 01254 781300 / bethany@Serlimited.com