Infrastructure Engineer

For 10 years now, we have been providing Telephony Solutions, Cloud Based Solutions, Security, Network, Mobile and Support Solutions to the South West M4 Corridor area. We feel a combination of core values, combined with wealth of experience gives us that edge on our competition, and we have formed partnerships with market leading network operators, carriers and IT vendors, enabling us to offer bespoke end to end solutions for your business’ IT and Comms requirements. To join our team and help expand us further, we are looking for an experienced Telecoms Infrastructure Engineer.

Telecoms Infrastructure Engineer

Cirencester

£28k - £32k D.O.E

Company Van when out on site

9AM – 5PM Monday to Friday

Office/Home/Field Based.

25 days holiday + bank holidays

As a Telecoms infrastructure engineer, you’d be responsible for the IT and Telecoms hardware and software support, whether that be across the area’s of, Telephony, Office 365, Cyber Security, Telecoms Hardware,  or Wifi

Key Responsibilities

Operating 1^st, 2^nd and 3^rd line support, supporting our base of SME customers in any area needed.

Going out on customer sight when needed and resolving Hardware/Software issues.

Being the voice of the company, and speaking to customers on the phone and face to face when needed.

Experience Required:

Experience working in a 1^st and 2^nd line position, and experience working in Telephony and IT.

System experience including, Gamma Horizon, Office 365 is essential

Experience with Baracuda Cybersecurity preferred but not essential

Experience in installing and maintenance and Telecoms services – field based

If this role sounds like it could be of interest, please contact Beth on 01254 781300 / bethany@serlimited.com