Service Engineer

Job Title: Service Engineer

Location: Worchester/Stafford/Birmingham

Salary: £35,000 - £38,000

On-Target Earnings (OTE): Up to £50,000

Overtime: Paid after 38 hours (Time & a Half)

Benefits:

• Fully expensed company vehicle with door-to-door travel



• Minimal nights away required



• Up to 11% pension contribution (company-matched plus an additional 4%)



• Annual performance-based bonus of £2,000 - £3,000



• 25 days holiday plus bank holidays



• Ongoing professional development and training opportunities

About the Company

Our client is a well-established and highly regarded provider of packaging automation equipment, supplying innovative solutions to a wide range of industries. Their expertise lies in designing and manufacturing advanced check-weighers, vision inspection systems, and X-ray technology to ensure precision, quality, and compliance in production environments.

With a strong reputation for delivering cutting-edge solutions and excellent customer service, the company is growing its team and seeking a Technical Service Engineer to support its expanding client base across Scotland and surrounding areas.

The Role

As a Technical Service Engineer, you will be responsible for the installation, commissioning, maintenance, and servicing of high-tech industrial automation equipment at client sites. You will play a key role in ensuring equipment is installed correctly, operates efficiently, and is maintained to the highest standards.

Key Responsibilities:

• Electrical and Wiring Expertise: Read, interpret, and work with electrical schematics to ensure correct wiring and system connections.



• Installation and Commissioning: Set up and integrate new machinery, ensuring systems are fully operational and meet client specifications.



• Preventative Maintenance and Repairs: Conduct planned preventive maintenance (PPM), diagnose technical issues, and repair breakdowns efficiently.



• HMI and Control Systems: Work with input/output (I/O) cards and human-machine interface (HMI) systems to configure and optimize machine functionality.



• Diagnostics and Troubleshooting: Utilize fault-finding techniques to quickly identify and resolve technical issues, minimizing downtime for clients.



• Customer Support and Training: Provide clear technical support to clients, offering guidance on machine operation and troubleshooting procedures.



• Travel Requirements: Cover a large geographical area with a company vehicle, supporting customers across Scotland. Minimal overnight stays required.



• Overtime Availability: Be willing to work additional hours when required, with time-and-a-half pay offered for overtime beyond 38 hours per week.

Who We Are Looking For

The ideal candidate will have a strong background in electrical engineering, experience working with industrial machinery, and a proactive, hands-on approach to technical service.

Requirements:

• City & Guilds qualification or extensive relevant experience in electrical or mechanical engineering.



• Strong knowledge of electrical wiring, control panels, and 240V/3-phase electrical systems.



• Ability to read and interpret electrical diagrams and schematics.



• Experience with HMI and automation control systems is highly desirable.



• Strong diagnostic and fault-finding skills, with the ability to troubleshoot complex issues independently.



• Willingness to travel across Scotland and work flexible hours when required.



• Excellent communication skills with a customer-focused approach.

Why Join Us?

This is an exciting opportunity to join a company that values its engineers and invests in their professional development. With a highly competitive salary, strong benefits package, and excellent earning potential, this role