BMS Key Account Manager

https://www.serlimited.com/6851-bms-key-account-manager/building-services/london/job2025-07-04 14:04:402025-07-31 SER Limited
Job Type Permanent Full Time
Location London
Area London, England London England London
Sector Building Services
Salary £50k - 60k per year + benefits
Currency gbp
Start Date ASAP
Advertiser remoteapi
Job Ref 99764
Job Views 12
Description

Key Account Manager - BMS Service & PPM Maintenance Contracts



Location: Essex, Sussex & London (Hybrid / Field-Based)

Salary: £50,000 - £60,000

Benefits: Company car or car allowance, fuel card, 25+ days holiday, pension, private healthcare, life assurance, laptop/mobile, structured bonus plan, training & development opportunities

Contract Type: Full-time, Permanent



About the Role



My client, a leading provider of BMS service and maintenance solutions, is seeking an experienced Key Account Manager to manage and grow a portfolio of Service & Planned Preventative Maintenance (PPM) Contracts across Essex, Sussex and London.



This is a field-based, client-facing role where you'll take ownership of key accounts, ensuring contract compliance, client satisfaction and commercial growth. You will play a vital role in managing service delivery, renewals, and identifying upsell opportunities within the BMS environment.



Key Responsibilities




  • Manage a portfolio of BMS Service & PPM contracts across the South Eastregion


  • Act as the key point of contact for existing clients, leading performance reviews and driving client satisfaction


  • Monitor KPIs and SLAs, taking proactive steps to address any service issues


  • Develop and present proposals for contract renewals, upgrades, or additional services


  • Collaborate closely with service delivery teams to ensure high-quality execution of maintenance works


  • Maintain strong financial oversight across accounts, including forecasting and profitability


  • Support business development by identifying new opportunities within existing client sites



Candidate Profile



My client is looking for a commercially minded professional with a background in technical service environments-particularly within BMS, HVAC, or facilities management.



Essential Skills & Experience:




  • Proven experience in managing service-based contracts


  • Strong understanding of BMS systems (e.g. Trend, Siemens, Tridium, Honeywell)


  • Excellent client relationship and stakeholder management skills


  • Commercial acumen with the ability to spot opportunities and influence decision-making


  • Full UK driving licence with the flexibility to travel across Essex, Sussex, and London



Desirable:




  • Experience working for or with FM providers, building services contractors, or BMS integrators


  • Previous technical experience in BMS service, commissioning, or maintenance



Salary & Benefits



My client offers a competitive package designed to attract high-performing professionals:


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