Field Service Engineer

Service Engineer — Mechanical Bias

Salary: £40,000 – £45,000 (OTE up to £55,000)

Location: Within 1 hour of MK postcode

Hours: 40 hours per week (Time and a half over 40 hours; double time weekends, optional)

Package includes:

• Company van
• 6% matched pension
• 25 days annual leave plus bank holidays
• Minimal nights away (approximately 15 per year)
• Annual fully expensed Christmas trip (partners invited)
• Annual company bonus (£2,000 – £4,000)

Company Overview

Our client is a leading global OEM specialising in the manufacture of high-quality food processing and packaging machinery, including mixers, grinders, slicers, and weigh-price labellers. With 120 staff in the UK and a strong brand reputation, the company is expanding its service team in line with strong business performance and continued growth.

Role Overview

As a Service Engineer, you will be responsible for the maintenance, service, installation, and commissioning of machinery at client sites. This role requires a mechanically biased engineer with a strong understanding of electrical systems, capable of working independently and delivering exceptional customer service.

Key Responsibilities

• Service, repair, and commission food processing and packaging equipment
• Diagnose mechanical faults on components such as bearings, shafts, gearboxes, pulleys, and chains
• Carry out electrical fault finding, including reading and interpreting electrical drawings
• Perform software updates, change IO cards, and configure HMIs (inputs and outputs)
• Install new machinery and support commissioning activities
• Deliver scheduled preventative maintenance and respond to breakdowns
• Work in food production environments, including wet and cold conditions
• Typically one service visit per day
• Maintain professional and proactive communication with customers and internal teams

Candidate Profile

• Strong mechanical background with electrical understanding
• Previous experience in FMCG, food processing, packaging, material handling, or capital equipment involving conveyors
• Background as a service engineer or maintenance engineer
• Confident working in food industry environments
• Strong diagnostic and problem-solving skills
• Ability to work independently as well as collaboratively within a team
• Flexible for occasional overnight stays (approximately 15 nights per year)

Qualifications

City & Guilds, NVQ, or equivalent qualification in a relevant engineering discipline, or substantial practical experience

Experience with capital equipment, ideally within the food industry

Why Join?

This is an opportunity to join a highly respected and growing company offering excellent support, strong benefits, and the chance to work with advanced machinery in a thriving industry.

To apply for this position, please contact Daniel Walton on 01254 781300

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