Sales Support Administrator

Job Title: Sales Support Administrator

Location: Leeds
Salary: £28,000 - £32,000
Working Hours: Monday to Friday, 8:30am - 5:30pm

Bonuses, 23 days annual leave plus bank holidays, pension

About the Role:

Reporting to the Office Manager, this is a pivotal role supporting the Northern sales teams within a, internationally renowned distributor of entertainment lighting.

As a Sales Support Administrator, you will play a crucial role in the success of our Northern sales teams, providing essential support in a fast-paced and dynamic environment. This role will suit an individual with a proactive mindset, excellent attention to detail, and strong communication skills.

Key Responsibilities:

• Process and check paperwork from quotation to despatch for the Northern sales teams
• Raise purchase orders, generate quotes/proforma invoices, and manage despatch instructions
• Answer phones and communicate professionally with customers and suppliers
• Welcome visitors, sign them in, provide refreshments, and inform relevant staff of arrivals
• Coordinate credits, returns, stock transfers, new part codes, and manufacturing orders
• Manage daily drop-ship orders across both Leeds and High Wycombe offices
• Verify accuracy of Northern sales orders for forecasting and stock allocation
• Assist Accounts with setting up new customer accounts, credit checks, and payment links
• Process finance orders from initial enquiry through to invoicing
• Maintain rigging certification records and ensure prompt distribution to customers
• Monitor and promptly action requests from multiple shared inboxes
• Cover for the New Stock Items department, including product setups and updates
• Fulfil Fire Warden duties, including supporting building evacuations

Qualifications and Skills Required:

• Proven experience in administration or sales support
• Highly organised with excellent attention to detail
• Professional and confident communicator via phone and email
• Able to multitask and prioritise in a fast-paced environment
• Comfortable working with various internal systems and Microsoft Office
• Full right to work in the UK

Package:

• £28K - £32K salary
• Bonus paid twice a year
• 23 days holiday plus bank holidays
• Pension contributions

How to Apply:

To apply for this role, please click the "Apply" button or contact Jake Voisey on the details provided.

SER-IN