Internal Sales Consultant

Internal Sales 

Location: Fordingbridge (office-based)
Salary: £30,000 - £35,000 basic + profit share
Benefits:
- 25 days holiday + bank holidays
- Pension scheme
- Structured training & clear progression
- Supportive, long-established team environment

About the Role

We are recruiting an Internal Sales Consultant to join a well-established UK fire detection distributor that has been operating since 1991. The business supplies a wide range of high-quality fire detection products to the installer and wholesale markets and has built a strong reputation for technical knowledge, reliability and long-term customer relationships.

This is an office-based role in Fordingbridge, focused on supporting and growing relationships with fire and security installers. The position offers a 50/50 split between new business development and account management, making it ideal for someone who enjoys both relationship-building and proactive sales activity.

The role is suitable for entry-level candidates looking to build a career in Fire & Security, as well as experienced internal sales professionals seeking a stable, long-term opportunity with progression.

Key Responsibilities

- Proactively manage and develop relationships with existing installer accounts
- Identify and generate new business opportunities within the installer and wholesale market
- Handle inbound and outbound sales activity via phone and email
- Promote a range of fire detection products, providing guidance and product recommendations
- Work closely with customers to understand requirements and provide timely quotations
- Support external sales activity by nurturing accounts and qualifying opportunities
- Maintain accurate records of customer interactions, quotations and sales activity
- Deliver a high standard of customer service, acting as a trusted internal point of contact

Skills & Experience Required

- Experience in internal sales, account management or customer-facing roles (B2B preferred)
- Interest in fire safety, technical products or the Fire & Security sector
- Confident communicator with strong phone and email skills
- Organised, proactive and comfortable managing multiple accounts
- Ability to build long-term relationships with installers and trade customers
- Entry-level candidates with the right attitude and motivation are encouraged to apply
- Knowledge of fire detection products is advantageous but not essential (training provided)

About the Business

This is a long-established UK distributor specialising in fire detection products, supplying installers and trade customers nationwide. Operating since 1991, the business is known for its technical expertise, consistent stock availability and commitment to supporting customers with reliable products and service.

With a strong emphasis on staff development, internal promotion and long-term retention, the company offers a supportive environment where individuals can grow their careers within the Fire & Security industry.

SER-IN