Field Service Engineer

Are you an experienced Service Engineer with strong mechanical and electrical fault-finding skills who enjoys working directly with customers? I am working with a specialist manufacturer of industrial food-processing machinery, supplying engineered equipment to food manufacturers. They are looking for a hands-on Service Engineer to install, commission, maintain and repair machinery at customer sites, helping customers maximise equipment performance and minimise production downtime.

Service Engineer

Location – Birmingham

Salary: £50,000 - £60,000

Benefits: 9% employer pension contribution, life assurance, private healthcare, income protection, and overtime at 1.5 times the basic hourly rate Monday to Saturday and double time on Sundays.

Roles & Responsibilities:

• Install, commission, inspect, service and maintain industrial food-processing machinery at customer sites.
• Diagnose and repair mechanical, electrical, hydraulic, pneumatic and control-related faults.
• Carry out planned preventative maintenance, breakdown repairs, equipment upgrades and adjustments.
• Test machinery following installation or repair to ensure it operates safely and meets the required specifications.
• Communicate technical issues, repair options and maintenance recommendations clearly to customers.
• Complete service reports, time records, parts usage and follow-up recommendations accurately.
• Identify recurring faults and escalate complex technical issues to engineering and product specialists.
• Provide customer guidance and training on the safe operation and routine maintenance of equipment.
• Travel to customer sites across the assigned territory, including occasional overnight stays and out-of-hours work where required.

Essential:

• Previous experience as a Field Service Engineer, Maintenance Engineer or Service Technician working on industrial machinery.
• Strong mechanical and electrical fault-finding and diagnostic skills.
• Ability to read and interpret technical drawings, electrical schematics and equipment manuals.
• Confident practical problem-solving skills and an understanding of safe working practices.
• Good communication skills and the ability to provide professional customer service.
• Organised approach to completing service reports and maintaining accurate records.
• Willingness to travel and work independently at customer sites.

Desirable:

• Experience working with food-processing, meat-processing, packaging or automated production machinery.
• Knowledge of hydraulics, pneumatics, motors, drives, sensors or PLC fault-finding.
• Experience in machinery installation, commissioning, preventative maintenance and customer training.
• Relevant engineering qualification, apprenticeship or equivalent hands-on experience.

This is an excellent opportunity to join a specialist machinery manufacturer, working on industrial equipment supplied to the food-processing industry. If you have strong mechanical and electrical engineering experience and are looking for your next field-based opportunity, please contact sean@serlimited.com or call me on 01615 073363. “SER-IN”