Service Coordinator
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| Job Type | Permanent Full Time |
| Area | Lancashire, England |
| Sector | 44 |
| Currency | GBP |
| Start Date | |
| Advertiser | Daniel Walton |
| Job Ref | ADP1 |
| Job Views | 251 |
- Description
- Service Coordinator
Burnley
£25,000/29,000
Holidays – 20 days
8-5pm
Pension 3% Matched
Company
My client is a distributor of a wide range of packaging machines in particular shrink wrap machines, My client has been established since 1988 and now employ 30 staff members of staff, A family run business who are distributors for leading OEMs in the packaging field
Role
Managing the diaries of service engineers
Dealing with customers over the phone to arrange service visits
Organising parts to arrive onsite when the service engineer arrives
Provided reports on service visits
Working on multiple tasks throughout the day and completing them in a timely manner
Costing of service visits
Speaking with customer about SLA’s
Answering incoming calls from customers regarding service visits
Monitor ongoing visits and taking customer feedback and documenting
Skills & Experience
Proven work experience as a Service Coordinator or admin role
Strong work ethic and service skills
Excellent communication and interpersonal skills
Strong record-keeping and analytical skills
Excellent organizational skills and attention to detail
If this role looks of interest please call Dan Walton on 01254 781300
