Account Manager

Audio Visual
London

£30,000-£50,000 basic salary (negotiable)

25 days holiday excluding statutory days (+1 day for every year of service) and the option to buy additional holidays. Hybrid role. Company pension.

I am working with a leading provider that offers installation and solutions for Live Events. My client works with some of the biggest and well-known events in the UK. They are a growing business with a flexible, supportive can-do attitude towards any projects they are working on.

Responsibilities

• Being the first point of contact for clients, taking clear and detailed client briefs and communicating these to the technical team to deliver
• Attending and chairing client meetings and site visits.
• Updating booking software with event progress and milestones
• Creation of sales proposals and marketing materials including case studies
• Sourcing logistics information to aid in the creation of crew communication documents.
• Supporting Projects Team with operational and logistical tasks during busy periods
• Educating clients and venues about the wide range of services we can offer.
• Advising clients on appropriate AV solutions for their events, liaising with technical managers where needed
• Contributing to the creative design process for client events
• Identifying and developing new business opportunities
• Attending networking and industry events
• On site client support for larger productions where needed
• Other duties to meet the needs of the business.
• Assistance of other departments and other duties to meet the needs of the business.

Experience:

• At least 2 years’ experience in the live events industry
• The successful candidate must have a curiosity to learn, whilst displaying resilience and a can-do attitude
• Have a polished and professional manner, projecting confidence and enthusiasm to clients.
• Thrive in a fast-paced environment and be prepared to react quickly to tasks in an efficient way.
• Be highly organised and proactive, with the ability to manage multiple projects, deliverables and stakeholders simultaneously, ensuring multiple projects are moving toward their deadline.

In return:

My client offers a great basic salary and ongoing training and development. If you have the skills and experienced required for this role and would like to know more, please contact Rebecca Oliver on 01254781300 or roliver@serlimited.com with your current CV.