IT Project Manager
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| Job Type | Permanent Full Time |
| Location | Worcester |
| Area | Hereford and Worcester, EnglandWorcestershire, England |
| Sector | 35,36,37,38,39,40,41 |
| Currency | GBP |
| Start Date | |
| Advertiser | Gary Bentley |
| Job Ref | Beth-telecoms15 |
| Job Views | 67 |
- Description
- We have been providing IT Support, Consultancy, and Managed Services to customers across a variety of industries for over 25 years. Based in Worcester, the majority of our customer base is centred around the midlands, however, as we continue to grow the business we are taking on work nationally. This is an exciting opportunity to join our business as we look for a Field Based IT Project Engineer.
IT Project Engineer
£45,000 - £60,000 basic salary DOE.
45p per mile reimbursement
Within a 25 mile radius of Worcester
22 days annual leave + Bank Holidays, rising to 24 days after two years.
Company Pension
8:30am-5:30pm – time outside these hours paid at time and 1/3
Duties and Responsibilities
• Act as the technical point of contact for the customer whilst on site
• Work at a senior technical level within the business, contributing to solution design and
leading on the delivery of allocated projects
• Provide all aspects of IT support as required by the customer
• Work with the customer to prioritise tickets in accordance with their requirements
• Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions
• Complete service reports to record work carried out during site visits
• Install and configure hardware, software, and networking equipment as required
• Troubleshoot and diagnose hardware, software and network issues
• Support colleagues with technical issues and contribute to the development of services
delivered by the company
• Adhere to our SLA’s with customers and complete work within agreed timescales
• Provide cover for the service desk where required
•
Experience Required:
• Windows Server (2012 to current) in a production environment (including installation)
• Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management,
WSUS
• Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking
• Deployment and management of Windows 10/11 in a domain environment
• Mass deployment of software applications to network devices
• Modern backup technologies, strategies, and disaster recovery planning
• Endpoint security solutions (AV, encryption etc)
• O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams)
• Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters,
Routers, and Wireless technologies
• Hardware upgrades for Servers and Workstations
Additionally, desirable knowledge and/or experience areas include:
• MDM technologies (e.g. Intune, Jamf, Meraki, Miradore)
• M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security &
Compliance, On-prem to Cloud migrations
• VoIP systems
• Apple technologies (MacOS, iOS, iCloud, ASM)
• Audio visual equipment
• Storage systems & technologies (NAS, SAN, iSCSI)
If you have the required experience for this position, please contact BETH
