Overview

We are seeking a highly organized and detail-oriented Business Services Administrator to join our team. The successful candidate will work in a fast-paced environment, providing administrative support for our Fire & Security division. This role involves liaising with engineers, managing diaries, and coordinating customer appointments.

Responsibilities

• Support the Fire & Security team with administrative tasks and project coordination
• Schedule and organize appointments for engineers and ensure timely completion of tasks
• Communicate effectively with customers to address inquiries and schedule service appointments
• Manage calendars and diaries for the team, ensuring efficient allocation of resources
• Assist in maintaining accurate records and documentation related to service activities
• Collaborate with various internal teams to ensure smooth operations and customer satisfaction

Qualifications

• Proven experience in administrative roles, preferably in a technical or service-based industry
• Strong organizational and time management skills, with the ability to prioritize and multitask
• Excellent communication and interpersonal abilities to effectively interact with customers and internal stakeholders
• Proficiency in using office software and scheduling tools
• Ability to thrive in a fast-paced and dynamic work environment

Day-to-day

• Coordinating and scheduling appointments for the Fire & Security division
• Working closely with engineers to ensure timely completion of service tasks
• Interacting with customers to address inquiries and schedule service appointments
• Assisting with documentation and record-keeping for service activities
• Maintaining organized and efficient diaries for the team

SER-IN