Role: Telecommunications Engineer (VoIP)

Basic Salary: £30,000-£35,000 depending on experience

Company car or Car allowance (£6,000 per annum)

22 days holiday plus bank holiday

Overtime available and on call rate

Working hours 9am-5pm

Pension Scheme

Private Healthcare and Dental Services

About

My client is a forward-thinking company committed to delivering innovative solutions that drive progress and efficiency. With a focus on quality, sustainability, and cutting-edge technology, we serve clients across diverse industries, helping them meet evolving challenges with confidence. Their team of dedicated professionals brings a wealth of experience and a passion for excellence to every project, ensuring that my client remains a trusted partner in achieving long-term success.

My client are seeking a skilled and motivated VoIP Installation Engineer to join their growing team. In this field-based role, you will be responsible for the installation, configuration, and support of VoIP telephony systems across a wide geographic area, covering the South of England up to Birmingham.

Key Responsibilities:

• Perform on-site installation and setup of VoIP hardware and software solutions for business clients.
• Configure network settings to ensure optimal performance and seamless integration with existing infrastructure.
• Troubleshoot and resolve technical issues during and after installation.
• Conduct system testing and provide end-user training where necessary.
• Maintain accurate documentation of installations, configurations, and support cases.
• Liaise with internal teams and clients to ensure projects are delivered on time and to specification.
• Provide ongoing support and maintenance as required.

Requirements:

• Proven experience with VoIP technologies (e.g., SIP, PBX systems, IP phones).
• Solid understanding of networking fundamentals (TCP/IP, routers, firewalls, VLANs).
• Strong diagnostic and problem-solving skills.
• Excellent customer service and communication abilities.
• Full UK driving licence and willingness to travel extensively across the territory.

Desirable:

• Experience with Wildix is a desirable but not essential as training is given.
• Relevant industry certifications (e.g., CompTIA Network+, CCNA, etc.).

This role offers a dynamic working environment with the opportunity to work on a variety of client projects while being part of a supportive and forward-thinking team.

If this role is of interest, then please contact me on 01254 781300 or drop your cv over to my email which is mhodson@serlimited.com

“SER-IN”