A fantastic opportunity has come up to a Logistics Coordinator, to work for one of the best distribution machinery packaging companies in the UK. I am looking for an organised and proactive Service Coordinator to support a busy team of 9 engineers. You’ll be the key person managing service orders, scheduling planned maintenance, tracking parts and purchasing, and coordinating cross-functionally to ensure a seamless end-to-end process.

Logistics Coordinator

Bromsgrove

Salary: £30,000 – £40,000 DOE

Hours: Monday to Friday, 08:30 – 17:00PM

Hybrid Working: 1–2 days WFH after training

Benefits: 25 days holiday + bank holidays, negotiable pension

This role is perfect for someone who thrives in a fast-paced environment and loves being at the heart of service operations.

Key Responsibilities:

• Be the main point of contact for engineers regarding jobs, parts, and schedules
• Manage and prioritise service orders, including re-bookings and reactive changes
• Liaise with internal departments (e.g., warehouse, purchasing, customer service)
• Ensure planned maintenance is scheduled and followed up correctly
• Track the movement and availability of parts to avoid delays
• Maintain accurate records in the system and support service reporting

Essential

• Proven experience in a coordination or service admin role
• Strong organisational and communication skills
• Ability to stay calm and manage priorities under pressure
• Good IT skills – comfortable using service/order management systems
• Confident working with multiple teams and managing expectations.

If you are interested in this exciting Service Coordinator position, please contact sean@serlimited.com or call 01254781300 “SER-IN”