Operations Team Lead


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https://www.serlimited.com/job-search/7143-operations-team-lead/audio-visual/west-midlands/job2025-09-09 10:01:581970-01-01 SER Limited
Job Type Permanent Full Time
Location Birmingham
Area West Midlands, England West Midlands England Birmingham
Sector Audio Visual
Salary £30k - 35k per year + 33 days holiday (inc bank), free parking,
Currency gbp
Start Date ASAP
Advertiser remoteapi
Job Ref 113569
Job Views 65
Description

Operations Team Lead
£30,000 to £35,000 (DOE) + 33 days holiday (inc bank), free parking, health benefits
Birmingham

The Role

Are you an experienced AV professional looking for your next challenge in a fast-paced, hands-on environment?

As an Operations Team Leader, you’ll play a central role in ensuring our warehouse and equipment are maintained to the highest standards, ready to support a wide variety of live events. You’ll lead and motivate a small team, oversee warehouse operations, and support event delivery when needed.

Key Responsibilities

Equipment Management


  • Prepare, test, and maintain AV equipment for hire and live events, meeting all deadlines
  • Oversee quality control within your team
  • Complete PAT testing promptly and accurately
  • Safely load and unload vehicles, ensuring compliance with ISO standards


Warehouse Operations


  • Plan and manage daily and weekly work schedules
  • Lead by example, motivating your team to follow ISO9001 processes
  • Maintain a positive and productive team environment
  • Carry out general maintenance tasks to ensure smooth day-to-day running
  • Check-in equipment after use, ensuring it’s in full working order for future events
  • Keep the warehouse tidy and compliant with health & safety policies
  • Support operations across branches and suppliers when required

Company Procedures


  • Follow all company policies, particularly in relation to health & safety
  • Take part in training and development opportunities
  • Use the HireHop system in line with company processes
  • Assist the events team when required to ensure flawless project delivery

Candidate Profile


  • Minimum 3 years’ experience in a similar role within the AV/events industry
  • Strong knowledge of AV equipment and willingness to learn further
  • Flexible with working hours, including evenings, weekends, and travel
  • Excellent communication and leadership skills with a team-focused mindset

What We Offer


  • Competitive salary with paid overtime
  • Opportunities for progression and professional development
  • Annual profit share scheme
  • Employee awards and recognition programmes
  • Company pension with financial advice services
  • Health & wellbeing cover
  • 4x salary death-in-service insurance
  • Cycle-to-work scheme
  • Free on-site parking
  • 33 days annual leave (inclusive of Bank Holidays and Christmas/New Year shutdown)

Additional Benefits:


  • Health and wellbeing programme
  • Employee mentoring and development support
  • Profit sharing scheme
  • Financial planning services

To Apply:
Send through your CV or call Karley 01254 781300

 

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