Service Coordinator
Location: Cheshire

£25,397 - £29,000 plus annual company performance bonus, private pension, private healthcare and 30 days holiday inclusive of statutory days (increasing to 33 days)

We are seeking a dynamic and motivated individual to join our fast-paced Service team. This is an exciting opportunity for someone with proven work scheduling and planning experience in a similar industry.

Key Responsibilities:

• Plan, schedule, and coordinate external engineering teams nationally.
• Book scheduled visits and manage reactive requests efficiently.
• Respond to client requests promptly, ensuring exceptional customer service at all times.
• Maintain effective communication with clients, management, engineers and colleagues.
• Use strong commercial and geographic knowledge to optimise team efficiency.
• Manage engineering team diaries and ensure necessary paperwork and parts are available.
• Liaise with internal and external teams to anticipate and resolve potential issues.
• Organise workloads efficiently while maintaining and improving company procedures.
• Adhere to Health and Safety policies and assist with any additional duties as required.

Requirements:

Knowledge & Experience:

• Excellent geographic knowledge.
• Previous experience in a similar role.
• Methodical with strong attention to detail.
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Skills & Competencies:

• Computer literate (Microsoft Office Suite).
• Excellent written and verbal communication skills.
• Flexible and adaptable team player.
• Strong prioritisation and workload management skills.
• Able to multitask and respond to changing demands.

Personal Attributes:

• Self-motivated with a proactive, ‘can-do’ attitude.
• Able to handle engineering challenges effectively.
• Eager to learn new skills and grow within the business.

We value attitude as much as experience and are looking for enthusiastic candidates who align with our culture and long-term business goals.

How to Apply:

Contact Becky Kerridge on 01254781300 or simply apply!

"SER-IN"