Field Service Engineer (Electrical Bias)

Location: Bedford (UK-wide travel, approx. 2 nights away per week)
Salary: £40,000 + Overtime (Time & Half Weekdays/Saturdays, Double Time Sundays & Bank Holidays)

Benefits:

• 25 days holiday + bank holidays
• Company hybrid vehicle
• 6% pension contribution
• Death in service benefit
• Paid travel time (outside of standard hours)

About the Company

Our client is a leading UK OEM of label verification and coding machinery, supplying automation and inspection systems to high-speed FMCG production environments. Their equipment plays a key role in end-of-line packaging, ensuring accuracy and compliance in coding and marking applications.

This is an exciting opportunity to join a growing, technically advanced engineering team working with some of the biggest names in food, beverage, and consumer goods manufacturing.

The Role

This is a hands-on Field Service Engineer position combining electrical, software, and mechanical skills — a true “triple threat” engineering role. You’ll be responsible for installation, commissioning, maintenance, and service support of label verification and coding systems across the UK.

You’ll split your time between workshop-based preparation and testing (Bedford) and UK-wide field service work (average 2 nights away per week).

Key Responsibilities

• Install, commission, and service label verification and coding machinery on customer sites nationwide.
• Read, interpret, and modify electrical schematics and circuit diagrams.
• Diagnose and repair electrical faults on 240V and 3-phase systems using tools such as a DVM (Digital Volt Meter).
• Write or modify basic electrical scripts and software parameters.
• Work with HMI interfaces, sensors, motors, inverters, and networking (IP configuration, device communication).
• Troubleshoot and resolve software and control system bugs (HCAP/HSAP systems experience beneficial).
• Carry out mechanical adjustments and basic repairs as required.
• Provide technical support, documentation, and customer training where needed.
• Maintain a high standard of customer service and professionalism.

Key Requirements

• Strong electrical background — ideally apprentice-trained or equivalent hands-on experience.
• Ability to read and modify electrical diagrams and schematics.
• Comfortable working on 240V and 3-phase equipment.
• Competent in using electrical test equipment (DVM etc.).
• Good working knowledge of software, networking, HMIs, sensors, motors, and inverters.
• Basic mechanical aptitude (assembly, fault-finding, adjustments).
• Strong IT literacy and interest in system networking or controls.
• Full UK driving licence essential.
• Willingness to travel nationally and stay away up to 2 nights per week.

What’s on Offer

• Competitive £40,000 base + paid overtime (Time & Half / Double Time)
• Company vehicle (hybrid) for business and personal use
• Paid travel time outside normal hours
• 25 days holiday + bank holidays
• 6% company pension
• Death in service cover
• Excellent technical training and career development

Please contact Dan Walton on 01254 781300 or email daniel@serlimited.com

SER-IN