Engineering Supervisor - Quoted Works Team

Location: St Albans, Hertfordshire
Salary: £42,000 - £48,000 per annum + company vehicle or allowance

About the Role

We are looking for an Engineering Supervisor to join our Quoted Works Team, responsible for leading and supporting the day-to-day onsite and technical operations of our installation and small works department. This role involves:

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  Supervising a team of engineers, monitoring performance using KPIs, and implementing training and development plans

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  Providing high-level technical support across fire and security systems to ensure compliance with industry standards

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  Supporting onsite service issues, reviewing job specifications, and maintaining excellent customer relationships

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  Proactively resolving customer disputes and communicating clearly with all stakeholders

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  Assisting the Project & Small Works Team with efficient resource allocation

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  Conducting regular inspections and audits to maintain quality control and implement corrective actions

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  Ensuring team compliance with health & safety regulations and promoting a culture of safe working

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  Collaborating with other supervisors to align engineering practices across the business and represent your team in leadership meetings

About You

The ideal candidate will have:

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  Extensive hands-on experience in fire and security installation and small works

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  Proven experience in leading, mentoring, and developing engineers

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  Strong technical knowledge and familiarity with relevant industry standards (BS5839, BS7671)

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  Excellent interpersonal skills, able to build strong relationships with internal and external stakeholders

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  Self-motivation, organisation, and integrity, with a drive to learn and grow

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  A focus on delivering unrivalled customer experience and high-quality service

What We Offer

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  9-day working fortnight

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  Continuous professional development

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  Wellness & Employee Assistance Programme (EAP)

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  YuLife benefits programme

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  Death in service insurance

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  Salary sacrifice pension scheme

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  Regular one-to-one check-ins with your line manager

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  25 days' holiday + Bank Holidays (increasing to 35 days with tenure)

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  Supportive, friendly company culture with work-life balance

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  Recognition programmes including Team Member of the Month

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  Annual company day to celebrate achievements

Location / Practicalities

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  Based at our St Albans office, must live within 25 miles or Central London

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  Travel to client sites as required (South-East focus)

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  Full UK driving licence required

Salary & Benefits

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  Competitive salary: £42,000 - £48,000 per annum

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  Company vehicle or allowance available

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  Career progression opportunities within a growing, dynamic business

This is a fantastic opportunity for a hands-on engineer ready to step into a supervisory role, with the chance to lead a diverse team, develop professionally, and make a real impact on both the business and its customers.

Please apply with your CV at SER Limited.

SER-IN