Position – Water Softener Engineer

Location – Cambridge

Salary / Package - £28,000 – £35,000, Van/Fuel Card, PPE/Tools, Call Out Optional, OT Available, Paid Travel Time & More.

Company Profile

A specialist provider of high-quality water treatment solutions across the East of England. Supply, install, and maintain a wide range of water softeners and filtration systems for domestic, commercial, and industrial clients.

Purpose of the role

This hybrid role combines sales, installation, and after-sales service of water softening and filtration systems across domestic, commercial, and light industrial sectors.

The successful candidate will play a key role in identifying customer needs, providing tailored water treatment solutions, and ensuring systems are installed and maintained to the highest standards.

The servicing, maintenance, and installation of a wide range of water softening equipment, including Fleck, Clack, Harvey’s, and Autotrol systems.

Key Responsibilities

• Generate and follow up on sale leads.
• Conduct site surveys and water quality assessments to specify suitable softening or filtration solutions.
• Prepare detailed quotations and technical proposals.
• Deliver product demonstrations and build strong client relationships to ensure repeat business.
• Collaborate with the internal sales, operations, and logistics teams to ensure smooth project delivery.
• Provide feedback on customer requirements and emerging market trends.
• Support technical training and product updates when required

• Service, maintain, and install water softeners and filtration systems (domestic and commercial).
• Diagnose and repair faults on a range of systems, including Fleck, Clack, Harvey’s, and Autotrol.
• Perform routine maintenance and system checks to ensure optimal performance.
• Provide technical advice and support to customers.
• Complete job reports, service documentation, and communicate effectively with the office team.
• Ensure compliance with company procedures and health & safety regulations.
• Always represent the company professionally.

You Must Have or Hold

• NVQ Level 2 Plumbing
• 2 years’ experience servicing or installing water softeners
• Full UK Licence

Desirable

• Experience with RO (reverse osmosis) and filtration systems.
• Water hygiene or Legionella awareness training (advantageous).

We are looking for a conscientious, reliable person capable of working on their own and as part of a team, in a fast-paced environment.

If you are interested in this new and exciting opportunity with a growing company, then call Ben Gibson on the listed number or ideally email with your current CV. SER-IN