IT Support Engineer - Truro - £30,000 - Hybrid Working!

In this role, you’ll provide hands-on 1st/2nd line support across their offices, keeping users connected, productive, and secure. You’ll handle device setup, user onboarding, software installs, troubleshooting, patching, and play a key part in maintaining a reliable IT environment.

What you’ll be doing:

Delivering responsive IT support across multiple sites
Setting up and configuring laptops, mobiles, and user accounts
Supporting Microsoft 365, AD, Azure, Exchange and general networking
Maintaining systems, software, and security updates
Working closely with the wider IT team to deliver excellent service

About you:

Experience in a 1st/2nd line IT support or service desk role
Strong Microsoft 365, AD, Azure, Exchange and networking knowledge
Customer-focused with great communication skills
Happy working in a fast-paced, collaborative environment
Full UK driving licence

What’s on offer:

Competitive salary + annual employee profit-share (everyone gets an equal share)
Hybrid & flexible working
25 days holiday + bank holidays + birthday off
Private medical, life assurance, wellbeing support
3 volunteering days per year
Ongoing training, progression and development

The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com.

SER-IN