BMS Service & Operations Manager

Location (North West)

Package & Benefits

- Salary: £60,000 - £75,000 basic (dependent on experience)
- Performance-related bonus scheme
- Company car or car allowance
- Pension scheme
- 25 days holiday plus bank holidays
- Laptop, mobile phone and all required business tools
- Long-term career progression within a growing BMS organisation

A leading Building Management Systems (BMS) and energy solutions specialist is seeking an experienced Service & Operations Manager to take full ownership of its Service & Commissioning function across the North West.

This is a senior, high-impact leadership role offering genuine autonomy, commercial influence, and the opportunity to shape and grow a well-established BMS service operation.

The Role

Reporting into the senior leadership team, the Service & Operations Manager will be responsible for the performance, profitability and strategic development of the Service & Commissioning department.

Key responsibilities include:
- Full day-to-day leadership of the Service & Commissioning function
- Management of multi-disciplinary BMS service, commissioning and projects engineers
- Driving performance across Maintenance, Breakdown, Projects and Commissioning revenue streams
- Full P&L ownership including budgeting, forecasting and margin control
- Delivery of small to medium-sized BMS service projects and retrofit works
- Developing engineers through mentoring, appraisals and structured training plans
- Acting as the senior technical and operational escalation point
- Building long-term relationships with key BMS clients and stakeholders
- Playing an active role in the wider senior management team

About You

To be successful in this role, you will be an experienced BMS professional with strong operational and commercial leadership skills.

You will ideally demonstrate:
- Proven experience managing 10+ BMS service and commissioning engineers
- Strong technical knowledge of Building Management / Building Energy Management Systems
- Previous responsibility for departmental budgets and P&L
- A commercial mindset with the ability to balance service delivery and profitability
- Excellent communication skills and confident customer-facing ability
- A calm, decisive leadership style within a fast-moving technical environment

This is an excellent opportunity for a commercially minded BMS Service Manager or Operations Manager looking to step into a senior leadership role with real influence over strategy, growth and performance.

All applications will be handled in strict confidence.

If interested please apply with your CV or contact Damien on 01254 781300

SER-IN