Job Description: Maintenance Business Development Manager (BDM)

Overview

We are seeking a dynamic and results-driven Maintenance Business Development Manager (BDM) to join our thriving team. This role focuses on driving sales for fire and security systems, including CCTV, access control, intruder alarms, and fire alarms, with an emphasis on securing maintenance contracts. As part of our inclusive, fast-paced environment, you will play a pivotal role in expanding our customer base while building strong relationships within the industry. This position offers up to £45,000 in base salary, with additional benefits, and the opportunity to thrive in a supportive, growth-oriented environment.

Our organization values diversity, equity, and inclusion, and we encourage candidates from all backgrounds to apply.

Responsibilities

• Identify and engage potential clients to promote maintenance services for fire & security systems, including CCTV, access control, intruder alarms, and fire alarms.
• Develop and execute a comprehensive sales strategy for achieving and exceeding targets, particularly focused on securing maintenance contracts.
• Build and maintain strong relationships with new and existing customers, fostering trust and loyalty.
• Generate leads through networking, research, client meetings, and industry events.
• Conduct site surveys, prepare detailed quotations, and present tailored proposals to clients’ decision-makers.
• Stay up-to-date with industry trends, competitors, and emerging technologies in the fire and security sector.
• Accurately manage and update the CRM system to track sales activities, maintain pipeline visibility, and report to senior management.
• Work closely with the service, engineering, and operations teams to ensure smooth onboarding of maintenance contracts and high customer satisfaction post-sale.
• Represent the company at industry exhibitions, ensuring visibility and promotion of our services.

Qualifications

• Proven experience in sales, especially within the fire and security industry (CCTV, access control, intruder alarms, fire alarms).
• Demonstrable ability to close deals, with a successful track record of meeting or exceeding sales targets.
• Strong knowledge of maintenance contracts and service offerings within the fire & security sector.
• Exceptional communication, presentation, and negotiation skills, with the ability to engage and build rapport with diverse clients.
• Self-motivated, goal-oriented, and adaptable to thrive in a fast-paced environment.
• A problem-solver with critical thinking skills, able to address client concerns promptly and professionally.
• Competency in CRM systems and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Full UK driving license and the ability to travel to client sites as required.

Desirable:

• Relevant certifications or qualifications in fire/security systems or sales.
• Existing connections or experience in the fire & security sector.

Day-to-Day

• Develop and pursue new business opportunities by contacting potential clients through cold calls, emails, and networking events.
• Collaborate with internal teams to design and present tailored proposals for maintenance services.
• Attend client meetings, conduct site visits, and draft detailed quotations tailored to individual client needs.
• Maintain accurate documentation of sales activities, including leads, client interactions, and pipeline updates.
• Continuously develop your industry knowledge through research and training to provide cutting-edge solutions to customers.
• Collaborate with the sales and service teams to resolve customer inquiries, ensuring seamless communication and services.
• Track competitor activity, identifying new trends or opportunities to refine sales strategies.
• Monitor progress on achieving key sales milestones toward meeting or exceeding performance targets.

What We Offer

• Competitive salary of up to £45,000 per annum, plus performance-related bonuses.
• Comprehensive benefits package, including pension and paid time off.
• Inclusive and diverse workplace committed to professional growth and development.
• Clear career progression opportunities within a supportive and collaborative team environment.
• Ongoing training and the latest tools to support your success.

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