3rd Line IT Support Engineer

https://www.serlimited.com/job-search/6953-3rd-line-it-support-engineer/it/kent/job2025-07-28 14:58:332025-08-24 SER Limited
Job Type Permanent Full Time
Location Chatham
Area Kent, England Kent England Chatham
Sector I.T
Salary £40k - 45k per year
Currency gbp
Start Date ASAP
Advertiser remoteapi
Job Ref 104719
Job Views 26
Description

3rd Line IT Support & Infrastructure Specialist


Gillingham, Kent 
Monday–Friday, 08:30–17:00
£40,000 - £45,000

About the Role:

We're seeking an experienced 3rd Line IT Support & Infrastructure Specialist to join our clients dynamic IT team. You’ll lead infrastructure support and improvements across our UK sites, delivering robust solutions and driving IT projects forward.

Key Responsibilities

Provide 3rd line support across 8 locations
Lead IT projects: server builds, Office365 migrations, network upgrades
Manage Microsoft 365 (Exchange, SharePoint, Teams, Azure)
Maintain and monitor systems, servers, and hardware
Collaborate with vendors and mentor junior IT staff

What You’ll Bring

✅ 5+ years in 3rd line or senior IT infrastructure roles
✅ Expertise in Windows Server (2012–2025), Microsoft 365, Azure AD
✅ Knowledge of Cisco Meraki, Hyper-V, networking protocols
✅ Strong problem-solving and communication skills
✅ ITIL experience preferred

Benefits

Career development & training
Medicash health plan
Pension scheme
Generous holiday allowance
Employee discounts & referral bonuses

The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited. com.

SER-IN

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