Overview

We are seeking a dedicated Business Services Manager to oversee the day-to-day operations of our service administration and costing teams. The ideal candidate will have strong leadership and organizational skills, and a background in fire & security services.

Responsibilities

• Manage and supervise the daily operations of the service administration and costing teams
• Develop and implement training programs for team members
• Monitor team performance and provide regular feedback
• Analyse reports and identify areas for improvement
• Set objectives and strategies for the teams to meet company goals
• Oversee scheduling and ensure efficient use of resources
• Prepare and deliver regular reports to senior management
• Utilize excellent IT skills to optimise operational processes

Qualifications

• Proven experience as an office manager or similar role
• Strong background in managing day-to-day operations and teams
• Experience in fire & security services is highly desirable
• Excellent communication and interpersonal skills
• Ability to analyse data and identify areas for improvement
• Proficiency in IT systems and software
• Strong leadership and decision-making skills

Day-to-day

• Overseeing the daily operations of the service administration and costing teams
• Conducting training sessions and providing feedback to team members
• Analysing reports and identifying areas for improvement
• Setting objectives and strategies for the teams
• Communicating with senior management and delivering regular reports
• Utilizing IT skills to optimise operational processes

SER-IN