We are a leading provider of telecoms and IT managed services. We pride ourselves on delivering top-notch solutions to our diverse clientele, ensuring they stay connected and efficient in an ever-evolving technological landscape. Our team is dedicated to innovation, customer satisfaction, and continuous growth and to join us we are seeking a dynamic Account Manager to help manage our existing portfolio of clients.

Internal Account Manager

£25,000 - £30,000

Up to £50k OTE!

Hybrid Working (Stretford)

25 Days Holiday + Birthday + Bank Holidays

Pension, Healthcare, Gym Membership & more!

Key Responsibilities:

• Manage and nurture relationships with an established customer base.
• Identify opportunities for growth within existing accounts through cross-selling and upselling.
• Seek and develop referral opportunities to expand the customer base.
• Collaborate with internal teams to ensure seamless delivery of services and solutions to clients.
• Monitor and report on account performance, ensuring client satisfaction and retention.
• Stay up-to-date with industry trends and product knowledge to provide informed advice to clients.
• Prepare and deliver presentations, proposals, and contract negotiations.
• Achieve and exceed sales targets and KPIs.

Qualifications and Experience:

• Proven experience in account management, preferably within the telecoms or IT sector.
• Strong understanding of telecoms and IT managed services including, VoIP, Connectivity, Mobile, IT and Security
• Excellent interpersonal and communication skills.

If the role sounds like something of interest, get in touch with Pedro on 01254781300 or pedro@serlimited.com

SER-IN