We are a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.

Telesales Advisor

£30,000-£40,000 basic

£70,000 - £120,000 OTE

Office Based- Bournemouth

25 days holiday + birthday off + bank holidays

The Role:
As a Telesales Executive, your primary responsibility will be to generate leads and schedule appointments with senior decision-makers for our experienced field sales team within the area’s of IT and Telecommunications.

Key Responsibilities

• Conduct outbound calls to potential clients from our pre-qualified data
• Utilise effective communication skills to pique interest and create awareness about the products and services we offer
• Gather information about the prospect's needs, budget, and decision-making process
• Assess their qualification as potential customers using predefined criteria
• Conduct follow-up calls or emails to nurture leads that require additional engagement
• Keep accurate records of interactions and outcomes in the CRM system
• Stay informed about the products and services we offer
• Clearly articulate key features and benefits to generate interest with potential clients

Requirements

• Previous experience in telemarketing, sales, or outbound calling (B2B)
• Confident communicator with the ability to engage decision-makers quickly
• Strong verbal communication and listening skills
• Resilient and positive mindset, with the ability to handle rejection and stay motivated
• Comfortable working towards targets and KPIs

Contact Beth on 01254 781300 / bethany@serlimited.com

SER-IN